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Travelling the world by motorbike

As some of you may know I'm quite a maps-freak. I can spend hours looking at maps, plotting out routes and exploring the world through Google Earth. Something that is greatly appreciated by friends who join met on a motorcycle trip.

A few months ago I discovered routeyou.be, a Belgian starterup that helps you find the nicest route to travel. Yesterday I saw them mentionned on TechCrunch and plunged back into the site to compose some routes for my motorcycle travel website: www.mototravel.be. It's all in Dutch but the routes and pictures have no language of course.

What especially interresting about routeyou.com is that they have a feature that gives you the nicest route between two points. I haven't figured out exactly how they do it, but it works fine. And by switching "automatic" and "manual" you can combine normal roads with paths less travelled. Perfect if you go mountain biking or off-road motorcycling. Here is an off road bike route I made that mixes off road and real road.

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Jim Rogers confuses the CNBC peeps

[youtube http://www.youtube.com/watch?v=xIsHD7nwTbU&hl=nl&fs=1]
This is hilarious and shocking at the same time. The guy/lady interviewing Jim clearly do not get the answers they wanted to get.
What do I learn: If I had money, I'd put it in Swiss Franks and Gold too, or in something tangible (like a house or so). We're heading for an inflationary holocaust (quote from Jim) and the "solution" will be the installment of a new global currency (and a world bank managed by the same people that are causing this crisis) in the way we had "Operatie Gutt" in Belgium in 1944.

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About authenticity & why people go to conferences

At least the "Stichting Marketing" is honest and "authentic" about the fact that most marketeers visit the annual marketing conference mainly for the gift bag. So if you go there for the first time this year, and you wonder why the second day there's only 1/3 of the people left ... they are unpacking the giftbag they get on friday.

When we were sponsoring the conference last year there were clear instructions to concentrate all communication on the content and a bit on networking, which gave me hope for the future quality of the conference. But choosing authenticity as a theme apparently is driving the focus of the conference to the "authentic motivation" of many congres-visitors ... the gift bag.

Looks like there is an opportunity here for someone to organize a conference where learning from speakers and colleagues is the focus.

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Reporting on Picnic08

We came back from Picnic08 late last night and today has been a relaxing day. A bit of reading, some motorcycling, watching a fascinating documentary (see previous post) and time to look back at a hectic few weeks.

As my twitter-followers know we had a big announcement to make yesterday at Picnic. ONE Agency launched it's first office abroad in Amsterdam. We now also have "Hollandse Maatjes" (Dutch Friends but also typical Dutch Haring) as you can see in the little movie we made for the occasion.

Unfortunately I did not see all of Picnic but I did get a flavour of what was going on. Two topics struck me:

1. SOCIAL

Everything seems to go Social these days, in fact the word social fell so many times that we were completely over-social-ed by the end of the day. I gues social is now what 'rich internet' was a few years ago (and standard today). So expect social to be standard in a few years.
I did note an important cultural difference between what goes on in The Netherlands and Belgium. In Belgium protecting your turf is most web-entrepreneurs' main concern. That is why we have a lot of trouble selling 'OpenID' to our customers. It means they have to give up their fetish for customer data and e-mail adresses and be happy with getting traffic. And that is a no-go in Belgium.
Our biggest Dutch customer Achmea however said to me (sorry Dutch, difficult to translate): "Om te groeien moet je eerst kunnen delen, zoals celdeling." That to me is something to live by if you want to be successfull in the social space.
I mostly attended "Gaming go social" (as I was on a panel there) and rumours say this was the best part of Picnic08. Nothing to do with my performance but I must say the guys from Ex Machina did a great job in getting an interesting line-up of speakers there.

2. INTERNET OF THINGS

A bit further away from day-to-day reality is all that concerns the "Internet of Things". The geeky crowd seemed to love the RFID based projects presented there, not the least tikitag (our customer) who'll be the first on the market with this type of appplication (check out tikitag.com for more info).
During the launch drink of ONE Agency Nederland we tagged all the haring (well, the flags I mean) with tikitags and with the tag you could win or not win a crate of Gentsen Tripel. How's that for mixing cultures, Dutch fish with Belgian beer. There again we saw a lot of intrest from the people present. Looks like we've got another project on our hands that sell best if you can first experiënce it.

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In a panel at Picnic tomorrow

Tomorrow I'm part of a panel in the "Games go Social" part of Picnic in Amsterdam. It's realy cool to be able to share ideas and thoughts with such an impressive panel:
Panel members: Shervin Pishevar (SGN), Maximilian Niederhofer (Atlas Venture), Kristian Segerstråle (Playfish) and myself of course.

Our moderator Yme Bosma has prepared the agenda, so if you have ideas don't hesitate to post them in the comments here.

Looking at my co-panel members' CV's I have a feeling we'll talk mostly about minigames played within social networks, however I think there are a lot of opportunities to gather casual gamers who play on consoles (e.g. Wii) on social networking platforms. Long time ago I made a proposal for that for Telenet but they stuck with hardcore gamers (and babe-lovers) with their 9Lives site.

Anyway, see you in Amsterdam ...

PS
Keep a lookout for ONE Agency news tomorrow. I'm not in Amsterdam for Picnic alone (check the agenda)

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Apple doesn't like it's iPhone customers (tx to Mobistar)

I'm not really the whining type of guy, but the hypocrit way in which Apple treats it's iPhone customers in Belgium totally pisses me off.

About TWO MONTHS ago I ordered an iPhone at my regular Apple dealer. You know, the guys where I've bought like 4 or 5 macs and loads of accessories with. Untill now I heard nothing from them.
On the other side, I could go into a Mobistar shop and order an iPhone. If I tell them I'll take a subscription with them, I can have the phone in ONE WEEK.

What do I learn:
1. Apple doesn't give a damn about it's customers.
2. Apple takes a piss at it's official dealers.
3. Mobistar must have a great negotiation skills training in the house ...
4. But all of this is generating a lot of negative energy towards Mobistar

Hey guys at Apple, there are limits to the amount of goodwill a great products creates. Give your customers a break and serve them on a fair first-come-first-serve basis.

Technorati Tags: , ,

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Online PR is de sleutel to succes in ...

Het métier van klassieke Public Relations heeft bij het grote publiek niet voor niets een negatief imago. Het 'spindocteren' van een product of dienst wordt door de consument ervaren als 'liegen en bedriegen'. Wie het duurste PR bureau kan betalen, daar wordt het meeste over geschreven in de klassieke media. De relatie met de kwaliteit van het product of hoe nuttig het is voor de gebruiker doet er blijkbaar niet toe. Maar de omgeving is veranderd. We leven in een wereld waar iedereen met iedereen praat in 'global neighbourhoods' (zoals Shel Israel dat omschrijft). In drie klikken maak je een Facebook group over het verzamelen van postzegels met de afbeelding van wijlen Koning Boudewijn of gelijk welk ander exotisch onderwerp. Een auto koop je pas nadat je de mening hebt gelezen van een aantal chauffeurs die met hetzelfde model rijden. Invloed en beïnvloeding, mond aan mond reklame, de komst van het écht interactieve internet maakt public relations nog belangrijker dan voorheen. Maar de online ontsnapt grotendeels aan de PR invloed van de klassieke bureaus. De blogosfeer werd door een aantal meer vooruitstrevende bureaus al ontdekt, maar lang niet elke persmededeling heeft ook een evenknie voor de bloggers. En als er al eens iets gemailed wordt naar een groep invloedrijke bloggers dan is dat veelal dezelfde tekst als wat journalisten krijgen. Alsof je de tekst van een persmededeling identiek zou overnemen in een advertentie of mailing. Online PR is een totaal andere discipline. Ze vraagt een grondige kennis van de interactieve wereld en hoe communicatie lijnen daar lopen. Om te beginnen zijn er veel meer kanalen dan enkel de pers conferenties en de emails. Alles social networking sites (Facebook, Netlog, MySpace, etc.) vormen een kanaal op zich (al dan niet betalend), of je kan je eigen netwerk opbouwen. Email blijkt communicatie instrument nummer één maar vandaag zijn er ook Twitter, je eigen blog (RSS feed) of zelfs instant messaging. In een zeldzaam geval zak een SMS of zelfs een handgeschreven brief het beste resultaat garanderen. En dan de booschap zelf. Dat je je boodschap moet aanpassen aan je doelgroep weet iedereen, maar waarom wordt dan overal diezelfde tekst gezaaid? De kiddo's op Netlog verwachten een andere aanpak dan de overjaarse rockers die MySpace afschuimen op zoek naar pareltjes van alternatieve muziek. En niet alle bloggers zijn geeks, hoewel ze meestal wel net iets handigers zijn met computers dan de meesten. Zij verwachten dan ook dat ze je filmpje kunnen embedden in hun blog. Dat ze eventueel een presentatie op Slideshare kunnen terug vinden. Interactieve media vragen communicatie in de zin van conversatie, je weet wel mensen die met mensen praten. Het praatje met de buren en het gewauwel aan de toog krijgen een tweede leven online. Daarom kan je maar aan effectieve online PR doen als je regelmatig met de buren - desnoods aan de andere kant van de wereld - praat of aan de virtuele toog hangt. En een conversatie betekent dat je informatie terug krijgt, postieve reacties maar ook negatieve. En daaruit kan je leren en je product of dienst beter laten aansluiten bij de noden van je klant. Online PR is dus een nieuw métier dat slechts weinigen al onder de knie hebben. Een opportuniteit voor interactieve agentschappen, en voor merken met visie en lef.

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Me happy biker


Since last friday my brand-new bike has taken the 1000km hurdle and is now officially "gerodeerd". So I had lot's of fun in the Ardennen this weekend with the Sammy's Angels ((ex-)Samsonite employees riding a bike). Tx Wim for the picture.

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Inspiration, anyone?

New movie by the guys at Microsoft Advertising, great work. Although it misses the novelty that 'bring back the love' had. This one is more directed at 'traditional' agencies who still don't really get the interactive thing (like most). It's cool to make fun of these nitwits and I guess it conveys the message, but still ... I prefer bringing the real message directly rather then indirectly, like they did the first time.

[dailymotion id=x5po0u]

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The clowd

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Shared by Bert
Looking for a great story to freak out your mom and dad ...? Read this. Privacy and attention metadata are will be so crucial in the near future, it's time I invest in a company that tries lever it (that is, if I had the money to do so).

So, very soon, you will own a cell phone that has a very good camera and knows where you are within ten or fifteen feet. And the web will know who you are and who your friends are.

What happens?

Well, when you take a photo, you can automatically send it to the clowd. The clowd can color correct and adjust the photo based on the million other photos it has seen just like this.

The clowd can figure out that this was the high school graduation (same time, same location), and realize that you were there with fifty of your closest friends, and automatically group the photos together... leaving out the people it's obvious you don't like.

The clowd can also find pictures taken of the same person, but by other people, and show them to you. Or cooler still, introduce you to those people. So, you take a picture of Keith Jarrett at Carnegie Hall and the clowd introduces you to other people who took his picture in ther places. (No, you shouldn't have to tell the clowd it's Keith, it should know. But yes, you will opt in to all of this... you ask before it takes these matchmaking liberties).

Wait. Alex suggests that this is the yearbook of the future. What an antiquity the yearbook we all own is. What happens when every student builds her own yearbook all year long? The clowd grabs your pictures, your friends' pictures, pictures that the group has admired. It grabs the teachers you've written about, but leaves out the ones you've never interacted with. And everyone gets a different yearbook, of course.

PS your privacy is fairly shot. See a dangerous driver? Send a video snippet to the clowd. The clowd collates that with a bunch of other shots of the same driver... busted.

And the clowd also knows where you are, camera or no camera. So it can tell you when your old friend is just two gates away from you, also wasting time at the airport waiting for her flight. Or it can do Zagats to the ten thousandth power by not only suggesting the best nearby restaurant (based on your food circle of friends) but can also integrate with Open Table and only recommend restaurants that actually have room for you. Or it can let restaurant owners do yield management and find you a table at a good enough restaurant at the best possible price...

This is going to happen. The only question is whether you are one of the people who will make it happen. I guess there's an even bigger question: will we do it right?

(Seth Godin)

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ONE Agency makes 1000 Zonnen shine online

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Shared by Bert
Read the last paragraph!

Gent, 6 June 2008 – 30 May saw the launch of the VRT's '1000 Zonnen' website, designed and developed by ONE Agency in collaboration with the VRT.

At www.een.be/1000zonnen or www.radio2.be/1000zonnen, fans of '1000 Zonnen en Garnalen' can get interactive and contribute to this year's series, which goes by the trimmed-down name of '1000 Zonnen'. Users are invited to upload photos and videos onto the SunTube and are able to vote and comment on other users' contributions. Each day, Eén selects the video of the day, which is then aired on the following edition of the TV programme '1000 Zonnen'.

The interactive agenda allows surfers to both search for events and post information about summer happenings they recommend. With the online 'Reportages' gallery, '1000 Zonnen' followers can enjoy previous broadcasts of not only the '1000 Zonnen' TV programmes but also the Radio 2 '1000 Zonnen' reports.

ONE Agency was responsible for the design and development of the website, which bears all the hallmarks of a classic web 2.0 cross-media platform featuring rich-media applications and tools for interaction.

"This project is a perfect illustration of how ONE Agency is putting the various media (TV, Radio, Newspapers...) on the Social Media path. These media are in the ideal position to create a social dynamic with the user, thanks to the power of their offering" explains Jo Caudron. "In the same way as many other ONE Agency realisations (such as connectr.be, carchannel.be, gezelligstefamilie.be) this project demonstrates a foretaste of the platform currently being developed by ONE Agency, which is designed to get Social Network sites up and running quickly and efficiently."





Source: http://www.one-agency.be/news.php?vid=505

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The Big Bang Theory & Oudenaarde (Belgium)

@Corneel hooked me up with the most hilarious show in years: "The Big Bang Theory". It's not on any Belgian (or European) channels but you can for sure find it online.

Recently I noted a picture on the wall in appartment (the kitchen more precisely) that is a vintage poster for a local beer in my hometown (Oudenaarde) in Belgium. Where the hell did they get the idea of putting up a poster for "Petre Devos", a beer that no longer exists. It's even got the ancient way of writing the name "Audenaarde" at the top. Nothing geeky about that. It really beats me.

Anybody got an idea where this comes from?

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Zoekalgoritmes zijn dood, lang leve d...

Een paar weken geleden zat ik in een congres waar de CEO van Hulu.com zijn site voorstelde. Dit internet TV- initiatief kan je enkel bekijken vanuit de VS, alle andere IP- adressen worden geblokkeerd. Dus ging ik snel op zoek naar een programmatje om mijn echt IP- adres te maskeren. Terwijl ik via Google begon te zoeken lanceerde ik de vraag ook bij mijn vriendenkring op Twitter. Nog voor ik aan pagina twee op Google was - en niets bruikbaar gevonden had - kreeg ik twee antwoorden via Twitter. Hups, weg Google, linkje klikken en genieten van Battlestar Galactica aflevering één. Als je het vandaag waagt om de combinatie "Londen + Hotel" in te tikken in een zoekrobot dan moet je door talloze schermen woelen om een écht hotel te vinden. De eerste pagina's worden steevast gemonopoliseerd door websites die in veel gevallen van het hotelbedrijf niets begrepen hebben maar wel 90% van hun tijd investeren in search engine optimalisatie. Erger nog, het gaat hun niet om "optimaliseren" maar veeleer "frauderen". Alle middelen zijn goed om bovenaan de lijst te komen, het minst belangrijke schijnt te zijn dat je ook relevante informatie op je site kan zetten. Dit geldt natuurlijk niet alleen voor hotels, elk product met e-commerce potentieel kan je beter niet in Google gaan zoeken. De zoekrobots, Google op kop, maken het eigenlijk ook heel gemakkelijk. De eerste beste nitwit die het verschil kent tussen HTML en een pak friet kan na een avondje online research allerhande trucs uit zijn mouw toveren om Google de indruk te geven dat zijn site mega-relevant is. De juiste woorden op de juiste plaats, een beetje frutselen met IP -adressen en zoveel mogelijk links posten naar jezelf vanaf andere sites en je ben goed op weg. Gevolg is dat wie investeert in goeie content maar het stukje SEO-fraude aan zich laat voorbij gaan, nooit bovenaan een resultaten pagina zal staan. De intelligentie van zoekrobotten zit nog niet op het niveau dat ze echt kunnen intepreteren of wat er op een site staat ook echt interessant is voor de bezoeker. En ik ben er vrij zeker van dat we de komende 10 jaar dat soort artificiële intelligentie niet in zoekrobotten zullen vinden. Het antwoord zit, zoals steeds, bij de mens zelf. Geen enkel algoritme kan wat een menselijk brein kan. De nabije toekomst voor zoekmotoren ligt wat mij betreft bij de menselijke intelligentie. Wie erin slaagt om zoekende mensen een eenvoudige toegang te geven tot de collectieve kennis van het web-mensdom, die zit op een goudader. Je vraag Twitteren is één manier, maar surf zeker eens naar Mahalo.com, en als je van je initiële verbazing bekomen bent dan zal je beseffen dat zoekrobotten straks te vergelijken zullen zijn met het openbaar vervoer: belangrijk om massas verkeer door het landschap te loodsen, maar als je écht ergens wil geraken heb je een antwoord op maat nodig. De "Long Tail" waar zoekrobots hun business plan op gebaseerd hebben wordt straks ontgonnen door slimme mensen veel eerder dan domme algoritmes.

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iPhone comes to Belgium on Mobistar, bye bye Proximus!

Shared by Bert
Looks like I might be switching to Mobistar one of these days ...

I just read the press release from Orange, Mobistar, a subsidiary of Orange is going to carry the iPhone in Belgium. The actual press release still leaves in doubt if the agreement is an exclusive one. For some reason the newspaper The Standaard believes that the agreement is exclusive (http://www.standaard.be/Artikel/Detail.aspx?artikelId=DMF16052008_015&kanaalid=16). Interestingly there is a link to an interview with Frédéric Verbiest from Belgacom (http://www.standaard.be/Artikel/Detail.aspx?artikelId=DMF16052008_041&kanaalid=16) who states that Belgacom (parent company of Proximus) is not currently in talks with Apple. What is this? Belgacom arrogance? Belgacom stupidity? Vodahone, Belgacoms international partner is carrying the iPhone.

So, what am I going to do do in the next few months? Wait until the iPhone effectively appears with Mobistar, dump my Proximus contract and get a Mobistar contract. So Proximus is going to loose out on roughly 4000 EURO/year in mobile phone invoices I am paying. I don't think I will be the only one.

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How to Twitter Conferences Like A Rock Star

I have some experience in Twittering conferences, and David Armano perfectly summarizes what I experienced too:

I'm fast approaching having 3000 followers on Twitter. Though my followers on Twitter don't match the readership of this blog, it's a fairly substantial audience and I've found Twitter to be incredibly useful in a number of ways which I've spoken about at length several times. One of these ways is to "live-broadcast" from conferences. Each time I do it, most of the people on Twitter who receive my stream seem to really like it. Those who don't either deal with, it or can temporarily un-follow me until I'm finished. I was recently asked by a Twitter user if I ever put my conference tweet "methods" into a blog post. I had not. Until now. Here's how you can Twitter conferences like a rock star. :-)
1. Filter The Signal From Noise
There's a lot of noise at conferences. People are there to promote both their organizations, their books and their personal brands. There's also an incredible amount of insights and thought nuggets that manifest at conferences and events. Train yourself to look for these choice bits. Listen with all of your senses. Trust your intuition and filter out the things that offer insights vs. that which doesn't.

2. Color Your Commentary
Unless you are a professional journalist, you have no reason to be objective. Do your best to capture quotes accurately but also don't forget that people are reading your thoughts because they want to know what YOU think. Don't be afraid to agree or disagree with a speaker. Throw out your POV for what it's worth. Spice up things by adding additional thoughts to what you just heard. Add your voice to the conversation. For lessons on how to do this, think of the great sportscasters. After all, you're covering a live event as it happens.

3. Talk To Your Audience
As you are busy capturing ideas and quotes, it becomes increasingly difficult to do anything else. But, you've made a choice to be an active participant as opposed to a passive member of the audience. Acknowledge followers on Twitter as much as possible. If someone has a really smart question for a panelist, try to ask that question on their behalf. Remember that the people who are choosing to follow your stream in real time are taking time out of their day to do so. Try to provide as much value as possible.

4. Paint The Scene
Twitter users who enjoy following conferences coverage through someone on Twitter will often times express how they "felt like they were there". Do what you can to reference the sights, sounds, and even smells of what you are experiencing. Talk about what people are wearing. Write about some of the details that might get overlooked in a wrap up of the conference. Paint a mental picture for your audience so that they can actually envision themselves there. It's cheaper for them and a more rewarding digital experience.

5. Do it For Yourself
Don't lose sight of the fact that unless you are being paid, you are ultimately choosing to tether yourself to a device during a conference because YOU are getting something out of it. If it's not fun for you, don't do it and don't be afraid to give yourself breaks for speakers who's messages you really want to absorb. Think of Twitter as a substitute for a notebook. Write down the things YOU find interesting. Add your personal thoughts. Be yourself. Don't be afraid to forget that you actually have an audience every once in a while and practice "responsible candor". This means saying what comes to mind as long as you don't jeopardize your professionalism. Be who you are—authenticity is the name of the game in this medium.

So those are my tips. Next week I will be live tweeting from IIT's Strategy conference. If you want to tune in, sign up to Twitter and follow me here. Special thanks to hdavis for inspiring this write-up.

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Are social networks dragging down CPMs?

Shared by Bert
Interesting view on the advertising power of social networks.



My pal Mark Dempster over at Sequoia sent me a study on CPM's dropping.

The key finding here, in my mind, is what I've said all along: social networks are great for traffic but horrible for advertising. Social networking sites are probably not going to figure out a way to insert advertising into people's conversations--just like message boards, chat rooms, and IM didn't.

Again, communication services are amazing for traffic, but they suck for advertising. High CPMs are going to be reserved for vertical content and search, where people are in the cognitive mindset to consume sponsor messages, which when correctly aligned are perceived as content.

  • "Among the verticals, Social Networking led the plunge with monetization dropping 47 percent, from 37 cents in March to 19 cents in April, below January lows of 22 cents. Entertainment monetization dropped 17 percent from 40 cents in March to 33 cents in April. Gaming and Sports were down marginally (4 percent and 5 percent, respectively). Technology remained relatively flat at 83 cents in April vs. 82 cents in March, but is still off January highs of 92 cents."

If I was running a social networking site like MySpace and Facebook I would REMOVE ADVERTISING and drive all the traffic I could from the social network to niche content sites and search where it monetizes really well. This way folks feel like there is no advertising on Facebook/MySpace and they spend more time there.*
JasonNation: What do you think social networking sites should do to monetize their traffic?




* No, I'm not asking to get bought by Facebook or MySpace... I'm just pointing out what I think the right strategy is for social networking sites: build traffic and dump it to places that make money.

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